Columnists

Earning loyalty and trust, building commitment and love

Loyalty is earned when trust is present. Zig Ziglar always said, “Trust is a transference of feeling.” He also would focus on the two letters in the middle of the word trust, “U and S, or …

Rolling Stones 2019 — old boys’ club is nothing like old times

Gimme shelter and gimme money. Tickets to see the Rolling Stones next year at whatever the stadium here is called go for (went for) $49 to $850 (without fees), and some special seats go for (went …
Michael Norton
Winning Words

Prepare for happy resolution, not war, in customer service

‘Tis the season. And with the season, many of us will have a chance to engage with customer service, or maybe better stated as having customer care opportunities. Whether we are physically going to …
Craig Marshall Smith
Quiet Desperation

When products are sealed, there’s a failure to yield

I admit there were no witnesses. I hope by now, however, you can trust me, even though I did steer a lot of investors in the wrong direction on that chicken-flavored chewing gum project of mine. …

John Douglas

Colorado Clean Indoor Air Act should address ‘vaping’

A disturbing public health trend has been reported in recent months: 26 percent of Colorado’s high school students have used e-cigarettes in the last 30 days, which is double the national average. …
Letters to the Editor

Letter to the editor: Clarification on assessor’s duties

Clarification on assessor’s duties Ms. Engel’s letter supporting PK Kaiser is potentially misleading to the senior citizens of Arapahoe County. The property tax exemption for senior citizens is a …

Letter to the editor: Vote yes on 73

Vote yes on 73 As an Englewood School Board member, I know first-hand the budgetary challenges faced by our district due to the School Finance Act not being fully funded since 2009. There has been a …

Letter to the editor: Vote no on 112

Vote no on 112 I am asking you to join me in voting no on Proposition 112. It would put 85 percent of non-federal lands in Colorado off limits to drilling for oil and natural gas. You can find the …

Letter to the editor: Re-elect Walcher as sheriff

Re-elect Walcher as sheriff One of the most important decisions to be made while casting our ballots during the 2018 election is the responsibility to select those who will effectively serve our …

Letter to the editor: Vote for Brauchler

Vote for Brauchler George Brauchler is a proven leader for families, by protecting us daily from increasing criminal activity in our schools and communities.   As district attorney for more than …
Our Papers

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